Bouncing back from a bad reference: real talk for recruiters

So, you’ve got a bad reference. Ouch. But here’s the thing – it’s not the end of the world, and it definitely doesn’t have to be the end of your recruitment career. Let’s look at how you can turn this setback into a comeback.

Take a breather

Remember all those times you’ve told candidates to stay calm during a job search? It’s your turn now. Once you’ve collected yourself, it’s time to get real. Was the reference totally off-base, or might there be a grain of truth in there? Be honest with yourself – it’s the first step to bouncing back.

Reflect and learn

Now, let’s talk strategy. If you can sell a tricky candidate to a picky client, you can definitely sell yourself. Craft your story. What happened? What did you learn? How have you grown? Make it concise, make it honest, and make it compelling.

Leverage your network

Remember, your network is your net worth in this industry. Tap into it. Reach out to those clients who love you, those candidates you’ve placed in dream jobs, and those colleagues who know your true value. A chorus of positive voices can drown out one negative note.

Level up your skills

Use this as motivation to level up your skills. Take that course you’ve been eyeing, get that certification you’ve been putting off. Show the world you’re not just bouncing back – you’re bouncing higher.

Address the elephant in the room

When you’re interviewing for new roles, don’t shy away from addressing the elephant in the room. Own your story. Show how you’ve grown. Trust me, recruiters appreciate candidates who can handle tough conversations – and now you’ll be even better at coaching your own candidates through similar situations.

Practical advice

  • Review and reflect: Before reacting to the bad reference, take time to review it carefully. Understand the specifics and reflect on any constructive criticism. This will help you address the issues more effectively

  • Gather evidence: Collect positive feedback and references from other sources to counterbalance the negative reference. This could include performance reviews, testimonials, or awards that highlight your strengths and achievements.

  • Seek feedback: If possible, have an open and honest conversation with the person who gave the bad reference. Seek specific feedback and ask for suggestions on how you can improve. This shows maturity and a willingness to learn.

  • Document your growth: Keep a record of how you’ve addressed the issues raised in the bad reference. This could be through training, mentorship, or taking on new responsibilities. Documenting your growth demonstrates proactive steps towards improvement.

  • Maintain professionalism: Even if the reference feels unfair, maintain professionalism in all your interactions. Avoid badmouthing the person or organisation that provided the reference. Focus on the positive steps you’re taking to move forward. We’ve written a blog on how to navigate a job departure on bad terms.
     
  • Prepare a response: Be ready to address the bad reference in interviews. Craft a clear and honest response that acknowledges the issue, explains what you’ve learned, and highlights the actions you’ve taken to improve.

  • Utilise references strategically: When providing references in the future, choose individuals who can speak positively about your skills, work ethic, and character. Inform them about the previous bad reference and how you’ve worked to address the concerns.

  • Stay resilient: Remember that a single bad reference does not define your entire career. Stay resilient, keep improving, and continue building positive relationships in your professional network.

Embrace the plot twist

Remember, in recruitment, today’s plot twist is just tomorrow’s success story waiting to be written. You’ve got this. Now go out there and show the world what you’re made of. Who knows? Your next big placement might just be yourself.

If you’re a recruiter looking for your next role in recruitment – we can help! Give us a call or drop us an email today.
E: hello@harrisonsands.co.uk
T: 0113 487 2161